Personal Touch Surveyors Personal Touch Surveyors is a new name within the PTFS Group, but the senior management team and have worked together for more than three years within a national surveying operation. During that period they have been heavily involved in the monitoring and development of the regulatory rules and requirements for producing energy certificates and already laid the groundwork for ensuring service delivery. The workforce of qualified assessors provides the capacity to meet the demands of a tight regulatory schedule. They have developed a sound understanding of the market and have been able to inform and advise public and private clients while discussing their property portfolios and requirements. The delivery process is crucial, procedures have been established to ensure that the client and assessor interface can work together effectively. The team is already successfully delivering certificates to PLC clients, local authorities, institutions, major landlords and lenders.